Blog – TNDCOMMS

REPUTATION MANAGEMENT IN A DIGITAL WORLD

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“It takes 20 years to build a reputation and 5 minutes to ruin it”- Warren Buffet. In this presentage of digitization, it now takes mere seconds to bring one’s reputation into disrepair. Contentthat is posted can instantly go viral, remain in cyberspace and revisited when idle minds, whomay or may not be provoked, extract information …

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POOR CUSTOMER SERVICE IN TRINI CAH DONE

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“If you do build a great experience, customers tell each other about that. Word of mouth ispowerful”. -Jeff BezosConversely, if you give customers a bad experience, they will tell each other about it and giveyour business a bad reputation.A MoneyGram transaction on New Year’s Eve at Rodney’s Supermarket, Arima, that shouldhave taken no more than …

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